How Bets Are Placed, Settled and Disputed
When you place a bet — spinning a slot, joining a live blackjack hand, backing a cricket match in the sportsbook — you stake a portion of your account balance. Once confirmed, the bet stands and cannot be cancelled unless the game round is voided by the provider due to a technical fault. Winnings are credited to your wallet immediately after the
round concludes; sportsbook bets settle once the match result is confirmed by the official feed. Game outcomes are determined by random number generators certified by the provider for slots and crash games, and by live dealers dealing physical cards or spinning physical wheels for live tables. Sportsbook odds are set based on market data and adjust dynamically; your bet locks in the
odds displayed at the moment you confirm it. If you suspect an error — wrong odds, incorrect settlement, frozen game — contact support immediately with your bet ID. We investigate disputes by reviewing server logs and provider records; decisions are final once that review is complete.